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Opt-Out of Promotional Communications from Zayo

Customer Proprietary Network Information (CPNI)

Customer Proprietary Network Information (CPNI) is the information that Zayo gathers about its U.S. customers that: 1) relates to the quantity, technical configuration, type, destination or amount of use of telecommunications services subscribed to by customers, which is made available to Zayo solely by virtue of the carrier-customer relationship; and 2) that is contained in the bills pertaining to telecommunications services.

Customer Privacy

Zayo offers various communications-related services. In order to better serve your communication needs, occasionally we would like to share your CPNI across product lines within Zayo. We may also share your CPNI with trusted agents and independent contractors that assist Zayo in providing you with communication-related services. These parties share a duty to protect your CPNI. Our use of CPNI may enhance our ability to offer products and services tailored to your specific needs. Zayo will not sell your CPNI to third parties, or otherwise disclose your CPNI to third parties, unless your consent is obtained by the “opt-in” procedure or as required by operation of law.

Customer Rights

CPNI is subject to federal and certain state laws and regulations. Zayo is fully committed to complying with these CPNI laws and regulations. You have the right to protection of your confidential information, and Zayo has the duty to protect that information.

If you prefer that Zayo not use, disclose, or allow access to your CPNI to offer communications-related products and services to which you do not already subscribe, you may “opt-out” – that is, you may direct us not to make these disclosures across additional product lines within Zayo. Your decision to opt-out will not affect the provision of any services to which you currently subscribe. Your approval or denial of approval for the use of CPNI is valid until such time as your services are discontinued or you affirmatively revoke or limit such approval or denial. If you choose to opt-out, Zayo’s ability to offer you certain services to which you do not currently subscribe may be limited.

How to Opt-Out

If you wish to opt-out you may do so by filling out the form below.