We Are Ambitious and Collaborative
Our Culture is centered on excellence and exceeding customer expectations through high performance, big ideas, and a growth mindset.
Zayo Culture
Our Values
WOW Customers
We have pride and passion in serving our customers. We exceed expectations with quality, speed and simplicity.
Think Big
We anticipate what’s next, stay curious and act boldly. We are committed to pushing boundaries with agility. We make a difference when we connect with our global communities and customers.
Drive Excellence
We deliver exceptional results. We strive for continuous improvement with ownership, discipline, and urgency. We lead by example to drive value to our customers, Investors and employees.
Be Authentic
We show up every day with honesty, respect and integrity. We create an environment that embraces inclusion, fosters transparency, builds trust and supports employee well-being.
Win Together
We collaborate proactively, bring positive energy, invite diverse perspectives and celebrate team success. We listen to and challenge one another to achieve our ambition.
Most Admired CEO Awards 2022
Our Operating Norms
Lead with Trust
- We assume positive intent.
- We hold confidences and have each others’ backs.
- We appreciate each person and honor their role.
- We openly exchange feedback.
Communicate with Transparency
- We are committed to candor and diverse perspectives.
- We challenge and constructively resolve conflicts.
- We embrace the brutal facts with conviction in a positive resolution.
- We communicate in a clear, timely, and honest manner.
Act With Accountability
- We do what we say we will do.
- We debate, conclude, and commit to decisions made.
- We bring solutions and find a better way.
- We learn from our mistakes and ask for help when needed.
Community Engagement
At Zayo, we connect what’s next by driving innovation through inclusivity and investing in the next generation of technology leaders.
Now more than ever, our customers count on Zayo to help them deliver game-changing experiences for their customers, communities, and employees. We believe that the collective wisdom and different perspectives of our Zayo employees spark innovative ideas, drive best-in-class customer experience, and fuel our growth.
Steve Smith
ERGs
Zayo Employee Resource Groups (ERGs) allow our team members to gain skills in professional development, be exposed to networking opportunities, support Zayo’s business solutions, facilitate growth in Zayo’s talent pipeline, and most importantly actively participate in enriching the culture at Zayo.
Our Employee Resource Groups are an integral component of Zayo’s Identity: Purpose, Culture, Brand and Commitment to people. All ERGs are open to all Zayo employees.
