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We Are Ambitious and Collaborative

Our Culture is centered on excellence and exceeding customer expectations through high performance, big ideas, and a growth mindset.

Zayo Culture

Our Values

WOW Customers

We put our customers at the center of all we do.
We have pride and passion in serving our customers. We exceed expectations with quality, speed and simplicity.

Think Big

We set a high bar & never stop advancing.
We anticipate what’s next, stay curious and act boldly. We are committed to pushing boundaries with agility. We make a difference when we connect with our global communities and customers.

Drive Excellence

We surpass expectations.
We deliver exceptional results. We strive for continuous improvement with ownership, discipline, and urgency. We lead by example to drive value to our customers, Investors and employees.

Be Authentic

We bring our full selves to work.
We show up every day with honesty, respect and integrity. We create an environment that embraces inclusion, fosters transparency, builds trust and supports employee well-being.

Win Together

We inspire collective greatness.
We collaborate proactively, bring positive energy, invite diverse perspectives and celebrate team success. We listen to and challenge one another to achieve our ambition.

Most Admired CEO Awards 2022

Diversity, Equity, Inclusion, and Belonging (DEIB)

0Employee satisfaction rating
0Believe in collaborating to get the job done
0Proud to work at Zayo
0Women on Board of Directors
0Female director + hires
0Ethnically diverse director + hires

Source: Zayo's 2023 Sustainability Report

Our Operating Norms

Lead with Trust

  • We assume positive intent.
  • We hold confidences and have each others’ backs.
  • We appreciate each person and honor their role.
  • We openly exchange feedback.

Communicate with Transparency

  • We are committed to candor and diverse perspectives.
  • We challenge and constructively resolve conflicts.
  • We embrace the brutal facts with conviction in a positive resolution.
  • We communicate in a clear, timely, and honest manner.

Act With Accountability

  • We do what we say we will do.
  • We debate, conclude, and commit to decisions made.
  • We bring solutions and find a better way.
  • We learn from our mistakes and ask for help when needed.

Community Engagement

At Zayo, we connect what’s next. We are committed to
making a positive impact through investing in the next
generation of technology leaders by creating development
and professional advancement opportunities for historically
marginalized and underrepresented communities.

Now more than ever, our customers count on Zayo to help them deliver game-changing experiences for their customers, communities, and employees. We believe that the collective wisdom and diverse perspectives of our Zayo employees spark innovative ideas, drive best-in-class customer experience, and fuel our growth. That’s why we continue to make diversity, equity, inclusion and belonging a business imperative.

Steve Smith

Chief Executive Officer


Zayo Employee Resource Groups (ERGs) allow our team members to gain skills in professional development, be exposed to networking opportunities, support Zayo’s business solutions, facilitate growth in Zayo’s talent pipeline, and most importantly actively participate in enriching the culture at Zayo.

To provide a platform for diverse voices to connect and collaborate on shared experiences, educate and inform, and develop internal leaders.

Multicultural at Zayo
Women at Zayo
Pride at Zayo

Are you ready to think big?

At Zayo, we're ambitious and authentic. Teamwork is how we get things done - focused on exceeding our customer's expectations. We strive for collective greatness and empower our employees to do their best work while having fun in an inclusive environment.