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Zayo Culture

We Are Ambitious and Collaborative

Our Culture is centered on excellence and exceeding customer expectations through high performance, big ideas, and a growth mindset.

The people at Zayo make it an incredible place to work. They are collaborative, intelligent, hard working, and friendly. I have stayed with Zayo due to its ability to hire talented staff, and its propensity to evolve with our environment and technology. It has been an amazing experience to be part of its advancement over the years. Elena T. Director, Solution Engineering

Our Values

WOW Customers

We put our customers at the center of all we do.

We have pride and passion in serving our customers. We exceed expectations with quality, speed and simplicity.

Think Big

We set a high bar & never stop advancing.

We anticipate what’s next, stay curious and act boldly. We are committed to pushing boundaries with agility. We make a difference when we connect with our global communities and customers.

Drive Excellence

We surpass expectations.

We deliver exceptional results. We strive for continuous improvement with ownership, discipline, and urgency. We lead by example to drive value to our customers, Investors and employees.

Be Authentic

We bring our full selves to work.

We show up every day with honesty, respect and integrity. We create an environment that embraces inclusion, fosters transparency, builds trust and supports employee well-being.

Win Together

We inspire collective greatness.

We collaborate proactively, bring positive energy, invite diverse perspectives and celebrate team success. We listen to and challenge one another to achieve our ambition.

  • 81 %
    Employee Satisfaction Score
  • 3000 +
    Global Employees
  • 6
    Employee Resource Groups

Our Operating Norms

Lead With Trust

  • We assume positive intent.
  • We hold confidences and have each others’ backs.
  • We appreciate each person and honor their role.
  • We openly exchange feedback.

Communicate With Transparency

  • We are committed to candor and diverse perspectives.
  • We challenge and constructively resolve conflicts.
  • We embrace the brutal facts with conviction in a positive resolution.
  • We communicate in a clear, timely, and honest manner.

Act With Accountability

  • We do what we say we will do.
  • We debate, conclude, and commit to decisions made.
  • We bring solutions and find a better way.
  • We learn from our mistakes and ask for help when needed.