Your Guide to Finding a New Business Phone System
Thinking about updating your phone system? The choices can be overwhelming. This guide will help you find those answers.
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Your business communications, transformed
Voice and Collaboration
Streamline communications, simplify IT operations, and grow your business with Zayo’s Voice and Collaboration solutions.
Contact SalesConnected communications. No compromises.
Your business needs a reliable, cost-effective, and flexible communication platform. But aging on-premises phone systems are complex, challenging to manage, and not easily scalable to respond to changing business needs. With Zayo’s end-to-end managed cloud communications, your business can increase productivity, reduce costs, support remote and hybrid workforces, and decrease cumbersome phone maintenance, all while ensuring a seamless path to future growth.
Reliable
Experience enterprise-grade phone and UCaaS services over our managed network with an industry-leading 99.999% availability, superior disaster recovery, and crystal clear audio and video quality.
Cost effective
Because Zayo’s phone and UCaaS solutions are hosted in the cloud, there are no large upfront costs. We take care of all the details, including phones, equipment, installation, training, ongoing service, and platform upgrades – all at a simple, flat-rate monthly rate.
Feature-rich
With a variety of flexible service, management, and feature-rich package options, our voice experts will tailor a voice and collaboration solution to fit your specific needs.
Everything you need to stay connected
- Unified Communications 1 / 2
- SIP Trunking 2 / 2
Unified Communications
Max UC – Cloud-based, Voice over IP (VoIP) phone and UCaaS system delivering superior capabilities at a fraction of the cost of traditional phone systems. From equipment to installation to training, the system offers all the features you need and an online administrative portal for easy management.
Unified Communications Cloud Voice (UCCV) – Highly scalable and enterprise-grade managed cloud communications solution that includes phones, voice services, collaboration tools, cloud contact center, business analytics, installation, and ongoing support – all in a simple monthly service.
SIP Trunking
SIP (Session Initiation Protocol) brings the promise of VoIP to life. Zayo’s SIP trunking solution consolidates your voice and data securely and efficiently into a single centralized advanced IP network, reducing the complexity and the frustration of managing multiple connections.
Features & Benefits
- One-stop shop: Our robust portfolio enables customers to consolidate their Internet, managed edge, security, and voice solutions with one vendor
- Improve productivity: Drive performance and productivity with flexible business-grade solutions that offer more efficient communication experiences
- Enhance flexibility: Flexible infrastructure can grow as you grow with feature upgrades done seamlessly in the network
- Reduce capital expenses: Eliminate aging on-premises hardware by migrating to a modern UC cloud platform – all at a low monthly operating expense
- Drive customer engagement: Set up inbound and outbound contact center capabilities to effectively manage customer conversations across multiple channels, including phone, chat, SMS, and email
- Never miss a call: Employees can stay reachable anytime from anywhere with our mobile and desktop apps
- Free up IT time and resources: With Zayo’s UC solutions, we take care of everything in the cloud with updates, technical support, and continuous improvement – ensuring you’re always on the latest software and reducing IT overhead, management, and maintenance
- Support your modern workforce: Enable a blended in-office and remote working environments with integrated phone, messaging, meetings, and contact center
- Quality monitoring and analytics: Record, analyze, and evaluate customer interactions with tools that provide real-time business intelligence, gaining insight into processes, emotions, service quality, and more
Ready to learn more, get a quote, or schedule a demo?
Zayo’s voice experts are ready to design a tailored UCaaS or SIP trunking solution for your business.
Related Resources
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eBook
Case Study
Full-Service Senior Center Upgrades Phone System for Long-Term Flexibility
Zayo’s Unified Communications Cloud Voice (UCCV) solution gave the Kerby Centre greater mobility and flexibility to serve seniors where they are, especially during the ongoing pandemic.
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Case Study
Voice Solution Results in Improved Productivity, Reduced Costs for Large Equipment Supplier
The adoption of Zayo’s tools brought ease and flexibility across all Kimball Equipment locations, positioning the company to better handle customer requests, both now and in the coming years.
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Case Study
Regional Truck Supplier Improves Reporting and Reduces Outages
Zayo’s UC Cloud Voice (UCCV) solution addressed both of Peterbilt’s biggest challenges, providing transfer capability between the systems for an easy customer transition.
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