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A Pulse on Digitization in Banking

Blockchain in Banking eBook

Start enhancing your digital customer experience today

Banking looks a lot different today than it did a decade ago and entirely different today than it did a century ago. Paper money has become digital currency, the brick-and-mortar branch has become a mobile app, and your human teller is now an AI chatbot.

Keep up with next generations

With 78% of Americans now preferring to bank digitally, these new players provide solutions for customer pain points by offering digital-first platforms and a seamless customer experience. In response, traditional banks are changing their game, taking on new digital tools, and innovating quickly. In this eBook, we explore five trends driving digitization in banking.

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A Pulse on Digitization in Banking Part 1: How Blockchain will Revolutionize Banking

Instead of viewing blockchain as a threat, traditional banks can leverage this technology to disrupt current business models in an exciting and innovative way. Blockchain in banking can help banks increase efficiencies, lower costs, and increase transparency.

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A Pulse on Digitization in Banking Part 2: How Data Analytics Creates Better Customer Experiences

Customer data analytics can help banks provide a better customer experience.

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A Pulse on Digitization in Banking Part 3: How Gen Z Prefers to Bank

So, what is Gen Z specifically looking for from their bank and what can banks do to meet their needs? We explore Gen Z banking needs and trends.

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A Pulse on Digitization in Banking Part 4: How Remote Work & the Great Resignation Encourage Digitization

Remote work and the Great Resignation have lent to greater adoption of cloud technology, automation, and artificial intelligence. In this blog, we’ll explore the impact of these three technologies on the banking industry.

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A Pulse on Digitization in Banking Part 5: Enhancing the Customer Experience

As the customer is the cornerstone of any good business, the customer experience is the driving force behind meaningful business change. In this blog, we explore digitization and customer experience in banking.

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