“There is an increasing focus on absolute zero downtime. That brings in the need to have a lot of AI, automation, and proactive monitoring not just on the infrastructure but down to the process level.”
TECH BUSINESS LEAD, IT CONSULTANCY
Off-the-record Interviews with CIOs and IT leaders
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Zayo held 15 in-depth interviews with CIOs and enterprise IT leaders
In partnership with NewtonX, we conducted anonymous survey research with a broader group of 50 IT leaders. We wanted to hear from the IT leaders we serve about their digital transformation and what pressures their organizations faced.
“We are 100% a cost center, but with IT infrastructure moving things to cloud, we have a new focus on customer experience. That’s a revenue driver.”
CIO, FORTUNE 1000 AUTOMOTIVE MANUFACTURER AND RETAILER
“While the first might seem the most important or critical to a digital transformation, it may be easier to ‘digitize’ incrementally around the edges.”
TECHNOLOGY LEAD, MAJOR IT CONSULTING FIRM
The result?
An unvarnished picture of how IT leaders think about transformation, their role in the enterprise, and the way forward for IT. The top 5 reported factors affecting strategic integration of IT:
Alignment between IT and business
View of IT as a partner
Customer-centric culture
Demonstrating value to leadership
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IT Confidential: eBook
Candid conversations and survey research reveal what’s on the minds of enterprise IT leaders — and what will advance their digital transformations.
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