Ticketing API provides customers with a system-to-system avenue to Tranzact’s Ticketing engine with the ability to generate a Zayo support ticket that ties back to your own internal ticket.
Ticketing API enables the API Client to design Tranzact’s end to end support ticket experience into any front end portal by leveraging all available REST synchronous routes:
Get Existing Services
Get New Ticket Tied to Service
Get Tickets by Status
Get Ticket Details
Post Ticket Comment
Target Release Date: Early Q3CY2019 (BETA)
Description: BETA Release
Become a Beta Partner
Beta partnership is reserved for early adoption customers in order to receive feedback for go live version. Number of BETA partners is limited. Ask your Account Manager or contact us below for a place on the list.