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Sr. OSS Developer – Fault Management

Sr. OSS Developer – Fault Management

Location: Denver, CO or Tulsa, OK,     Department: Engineering

Job Number: LH-1304

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Sr. OSS Developer – Fault Management                                             

Denver, CO or Tulsa, OK

Exempt

Reports To: Manager, OSS Development

 

Company Description

 

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description

The Sr. OSS Developer – Fault Management is responsible for strategic domain system architecture direction, project prioritization, and overall team development supporting automation, correlation, inventory, ticketing, and network triage features and systems. The Sr. OSS Developer will work their domain group and NCC to define, analyze, design, develop, test, and support features with the goal of automating value add business processes.  Our mission is to provide the Global Network Operations and Product Groups with innovative process and systems support to drive operational capability, efficiency, quality, and scalability to surpass our customer’s expectations at the lowest possible cost.

Responsibilities

  • Uses business operations experience and knowledge to assist management in setting domain and organizational strategic system direction.
  • Coach and train domain developers according to best practices with a goal of creating business value.
  • Define solution objectives by analyzing user requirements; envisioning system features and functionality.
  • Design and develop user interfaces by setting expectations and feature priorities throughout development life cycle. Determine design methodologies and tool sets, complete programming using languages and software products and design and conduct tests.
  • Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
  • Integrate applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
  • Complete applications development by coordinating requirements, schedules, and activities. Contribute to team meetings and troubleshoot development and production problems across multiple environments and operating platforms.
  • Support users by developing documentation and assistance tools.
  • Be a full stack development expert, with emphasis on business and database tier development in the LAMP, LAPP or MEAN environments.
  • Increase job knowledge by researching new technologies and software products, participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
  • Support and develop OSS Developers by providing advice, coaching, and educational opportunities.

Qualifications

  • Bachelors’ degree (BS) in Computer Science and or an equivalent combination of education and 10+ years of experience.
  • Programming and scripting experience with most of the following: Linux/Unix, Java, Perl, Python, shell scripting, Javascript, Angular.JS, Node.JS, HTML, SQL, MySQL, NoSQL (either Redis or MongoDB), Oracle, Groovy, Tomcat, SOAP/REST/XML, and GIT.
  • Solid Understanding of Networking Protocols: IP Networking, UDP/TCP, subnetting, DNS, SSL, HTTP(S), SSH.
  • Solid Understanding of Network Monitoring Protocols: SNMP, Syslog, and TL1.
  • Exposure to software platforms similar to Resolve, IBM Tivoli Netcool, Salesforce.com, and Heroku.
  • Ability to build a strong team.
  • Proficient in Waterfall and Agile methodologies.
  • Ability to work a flexible schedule and provide after-hours, rotational, on-call support.
  • Excellent written and verbal communication skills.
  • Effective project and time management skills with customer focus.
  • Strong analytical and problem solving skills.
  • Ability/willingness to operate in a fast-paced, demanding environment and manage competing priorities.

Rewards

  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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