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OSS Developer

OSS Developer

Location: Tulsa,OK     Department: IT

Job Number: MR-1031

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OSS Developer                                              

Tulsa, OK


Reports To: Manager, Business Operations


Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description

The OSS Developer will support NCC customer service management related automation, correlation, inventory, ticketing, and triage features and systems. The OSS Developer will work directly with the OSS Sr Developer, Business Analyst, Quality Analyst and NCC to analyze, design, develop, implement and evaluate features with the goal of automating value add business processes. Our mission is to provide the Global Network Operations and Product Groups with innovative processes and systems support to drive operational capability, efficiency and scalability to surpass our customer’s expectations at the lowest possible cost.


  • Implement new enhancements including creation of custom objects, workflows, email alerts and templates for both internal and external consumption
  • Full stack development experience with an emphasis on business and database tier development leveraging LAMP, LAPP or MEAN environments
  • Develop integration to other third party solutions (network management systems in particular)
  • Support & train new end users on the features developed
  • Participate in cross-functional teams that address strategic business issues involving OSS systems and business functions
  • On-call and after-hours rotational support as needed


  • Bachelors degree in Computer Science and/or equivalent combination of education and 2+ years’ experience
  • Programming and scripting experience with most of the following: Linux/Unix, Java, Perl, Python, shell scripting, Javascript, Angular.JS, Node.JS, HRML, SQL, MySQL, NoSQL (either Redis or Mongo DB), Oracle, Groovy, Tomcat, SOAP/REST/XML, and GIT
  • Solid understanding of networking protocols: IP Networking, UDP/TCP, subnetting, DNS, SSL, HTTP(S), SSH
  • Solid understanding of network monitoring protocols: SNMP, Syslog, and TL1
  • Exposure to software platforms similar to Resolve, IBM Tivoli Netcool, Salesforce.com, and Heroku
  • Proficient in Waterfall and Agile methodologies
  • Proven ability to independently perform development, testing, implementation, documentation and updating as it relates to OSS automation systems
  • Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally
  • Must be comfortable in rapidly changing and sometimes ambiguous work situations. Keen attention to detail and complex problem solving abilities from operational and technical perspective. Ability to work independently and engage supervisor as needed
  • Experience documenting and analyzing processes, procedures and/or policies. Ability to handle full workload and meet proposed deadline


  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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