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Operations Business Manager – WANs

Operations Business Manager – WANs

Location: Boulder / Denver,CO     Department: Business Ops

Job Number: MR-1055

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Operations Business Manager – WANs                                                

Denver or Boulder, CO


Reports To: Vice President, WANs Operations


Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description

Operational reporting, analysis and improvement support for the WANs Product Group.  This position will generate valuable information in order to advise the senior leadership team on key operational items and initiatives.  This position will also be responsible for implementing changes or processes informed by this information and analysis.


  • Operational Dashboard ownership & support
  • Build out of new reporting capabilities
  • Develop WANs key performance indicators (KPI’s) across the functional groups.
  • Implementation of process changes as directed by the senior team
  • Occasional ad hoc project management
  • Miscellaneous business development and service delivery reporting support
  • Aggregation of requirements & prioritization for WANs development projects
  • Ownership of cross-functional integration related activities for WANs Segment


  • Strong analytical, reconciliation, operational reporting skills
  • Has an extreme attention to detail
  • Expert in Microsoft office products including Excel, Word, PowerPoint
  • Proficient in salesforce.com dashboard reporting
  • Effectively communicates with senior executives
  • Ability to manage multiple and competing priorities
  • Ability to convert conceptual direction into tactical execution
  • Has a friendly and outgoing personality
  • Enthusiastic with a desire to learn all areas of the business


  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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