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Business Operations Analyst

Business Operations Analyst

Location: Denver,CO     Department: Business Analyst

Job Number: LH-1038

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Business Operations Analyst                                                                  

Denver, CO


Reports To: Vice President, Transport Services


Company Description

Zayo Group provides Communications Infrastructure services, including fiber and bandwidth connectivity, colocation and cloud services to the world’s leading businesses. In addition to high-capacity dark fiber, wavelength, Ethernet and other connectivity solutions, Zayo offers colocation and cloud services in its carrier-neutral data centers. Zayo provides clients with flexible, customized solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth and services.

Position Description

Operational reporting, analysis and cost management support for the Wavelengths Product Group.  This position will generate valuable information in order to advise the senior leadership team on key operational items and initiatives.  This position will also be responsible for implementing changes or processes informed by this information and analysis.


  • Ownership of installation and churn reporting on a weekly, monthly, and quarterly basis
  • Operational Dashboard ownership & support
  • Build out of new reporting capabilities for capital spend, capital labor, overtime, etc
  • Aggregation of requirements & prioritization for Transport development projects
  • Ownership of cross functional integration related activities for Transport Segment
  • Implementation of process changes as directed by the senior team
  • Occasional ad hoc project management
  • Miscellaneous business development, product management, and service delivery reporting support


  • Strong analytical, reconciliation, operational reporting skills
  • Has an extreme attention to detail
  • Expert in Microsoft office products including Excel, Word, PowerPoint
  • Proficient in salesforce.com dashboard reporting
  • Effectively communicates with senior executives
  • Ability to manage multiple and competing priorities
  • Ability to convert conceptual direction into tactical execution
  • Has a friendly and outgoing personality
  • Enthusiastic with a desire to learn all areas of the business


  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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