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Business Analyst – Tranzact Business Operations / Big Data

Business Analyst – Tranzact Business Operations / Big Data

Location: Boulder,CO     Department: Business Analyst

Job Number: MR-1054

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Business Analyst – Tranzact Business Operations / Big Data

Boulder, CO


Reports To: Manager, Business Operations


Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description

This position is responsible for assisting Zayo’s sales efforts to identify targeted buildings and customer sites. The Business Analyst will utilize various tools and vendors available to Zayo to research building tenants, key customer sites, and customer contacts. Additionally, this role will assist with customer generated RFP’s to identify sites on Zayo’s network, and their distance from Zayo’s network and all associated costs. They will regularly work with Zayo’s various product groups and sales regions to uncover and report on data related to business development efforts. Furthermore, the Business Analyst will be called upon to assist with day-to-day Tranzact Business Operation’s needs.


  • Own and maintain building and location data integrity to ensure a high degree of accuracy
  • Take lead on loading building and location records into Salesforce
  • Assist with general data integrity tasks as they relate to customer sites, building and location data in salesforce.com
  • Use 3rd party data sources to identify relevant customer data
  • Identify market level trends, target buildings, and associate with relevant Salesforce.com data
  • Manage multiple market related projects at any given time
  • Create and report on Customer Site level data, including revenue and churn by location
  • Primarily assist Zayo SPG’s and sales business development efforts
  • Assist in daily Tranzact Business Operations & queue management when necessary


  • 0-2 years of experience with Salesforce.com
  • Ability to accurately join multiple relational data sets with many-to-one and one-to-one relationships
  • Comfortable with understanding and applying material conditional logic
  • Capable of independently solving logic-based problems
  • Ability to create reports and dashboards within Salesforce.com
  • Microsoft Office platform including Excel and PowerPoint
  • Strong desire for teamwork and working in group settings
  • Capacity to work on multiple projects and meet various deadlines
  • Aptitude for learning new/different processes within the company to better understand other data architectures and workflows
  • Attention to detail and a basic understanding of aesthetics is essential
  • A general understanding of telecom is preferred


  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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