Ticketing API

Tranzact

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Overview

Ticketing API provides customers with a system-to-system avenue to Tranzact’s Ticketing engine with the ability to generate a Zayo support ticket that ties back to your own internal ticket.

Description

Ticketing API enables the API Client to design Tranzact’s end to end support ticket experience into any front end portal by leveraging all available REST synchronous routes:

Get Existing Services

Get New Ticket Tied to Service

Get Tickets by Status

Get Ticket Details

Post Ticket Comment

Release Calendar

Version 1.0.0

Target Release Date: Early Q3CY2019 (BETA)

Description: BETA Release

Become a Beta Partner

Beta partnership is reserved for early adoption customers in order to receive feedback for go live version. Number of BETA partners is limited. Ask your Account Manager or contact us below for a place on the list.

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