<
Get in Touch

Live chat is currently offline, please check back later.

866.364.6033

Quality Assurance & Production Support, Effortless Development

Quality Assurance & Production Support, Effortless Development

Location: Boulder,CO     Department: IT

Job Number: VB-13034

Apply Now

Quality Assurance & Production Support, Effortless Development                                

Non-Exempt

Reports To: SVP, Tranzact, Customer Care & Collections

 

Company Description

Zayo Group provides Communications Infrastructure services, including fiber and bandwidth connectivity, colocation and cloud services to the world’s leading businesses. In addition to high-capacity dark fiber, wavelength, Ethernet and other connectivity solutions, Zayo offers colocation and cloud services in its carrier-neutral data centers. Zayo provides clients with flexible, customized solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth and services.

 

Position Description

The Quality Assurance & Production Support (QA/PS), Effortless Development position is responsible for testing of Tranzact  (Quote to Cash / Customer Portal) applications including researching, documentation, reporting, analysis, and identifying processes improvements that ensures an effortless development experience and set or adhere to standards for best practices.

 

In this role, the QA/PS will gain a deep understanding of application process and flows and be able to triage production issues, they will operate as main point of contact between technical and business teams identifying data / code issues and communicating findings and proposed solutions.

 

Responsibilities

  • Oversee testing of Applications in Pre-Production and Production ensuring code / UI adheres to the below requirements:
  • Test software via UI and Scripts. Log and Track defects found during testing.
  • Assist with integration, regression, and various other testing
  • Identify and recommend changes to increase effectiveness and quality of application
  • Communicate with Users / Business / Technical teams to address bugs / data integrity
  • User Acceptance testing plan created and attached prior to beginning UAT phase of project

 

Preferred mindsets and interests

  • Problem Solver: Driven by intuition and curiosity to resolve and learn the unknown.
  • Thoughtful Go Getter: Willingness to fail and learn from it, while not waiting around.
  • Collaborator: Open and fulsome communicator who raises their hand as much as they listen.
  • Service Orientation: You have no issue making other people’s problems your own.
  • Technical Mindset: Loves it, gets it and thinks about how by using it they can improve something, anything, everything.

 

Qualifications

  • Proven ability to work with stakeholders to identify improvements and implement change.
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Ability to communicate well with the IT team and business stakeholders (excellent internal 
communication skills)
  • Understanding of delegation, Process oriented, problem solver, thought leader
  • Ability to provide logical guidance in a fast paced and quickly changing environment
  • Insatiable curiosity 
, Ability to learn new software quickly

 

Rewards

 

  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

 

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Apply Now