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OSS Developer

OSS Developer

Location: Tulsa,OK     Department: Operations

Job Number: VB-12163

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Job Summary: The OSS Developer will support NCC customer service management related automation, correlation, inventory, ticketing, and triage features and systems. The OSS Developer will work directly with the NCC to define, analyze, design, develop, test, and support features with the goal of automating value add business processes. Our mission is to provide the Network Control Center with innovative tactical and strategic process, and systems support to drive operational capability, efficiency, quality, and scalability to surpass our customer’s expectations at the lowest possible cost.

Job Functions & Responsibilities:

• Proven ability to independently perform development, testing, implementation, documentation and updating as it relates to OSS automation systems
• Implement new enhancements including creation of custom objects, workflows, email alerts and templates for both internal and external consumption
• Develop integration to other third party solutions (network management system in particular)
• Support & train new end users on the features developed
• Participate in cross-functional teams that address strategic business issues involving OSS systems and business functions
• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally
• Must be comfortable in rapidly changing and sometimes ambiguous work situations. Keen attention to detail and complex problem solving abilities from operational and technical perspective. Ability to work independently and engage supervisor as needed
• Experience documenting and analyzing processes, procedures, and/or policies. Ability to handle full workload and meet proposed deadline

 

Qualifications:

• Bachelors degree (BS) in Computer Science or an equivalent combination of education and experience
• Programming and scripting experience with most of the following: Java, Perl, shell scripting, Javascript, HTML, SQL, Solaris, LINUX, UNIX, Oracle, Groovy, Tomcat, and SOAP/REST/XML
• Solid Understanding of Networking: SNMP, Syslog, TL1, HTTP/S, SSH, X-Windows
• Exposure to software packages similar to Resolve, Tivoli-Netcool, and Salesforce.com

 

Other Requirements or Information:

 

• Excellent written and verbal communication skills
• Effective time management skills and customer focus
• Strong analytical and problem solving skills
• Ability/willingness to operate in a fast-paced, demanding environment and manage competing priorities

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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