IT Operations Analyst

IT Operations Analyst

Location: Boulder,Colorado     Department: IT

Job Number: LB-14311

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Company Description 

Zayo Group provides Communications Infrastructure services, including fiber and bandwidth connectivity, colocation and cloud services to the world’s leading businesses. In addition to high-capacity dark fiber, wavelength, Ethernet and other connectivity solutions, Zayo offers colocation and cloud services in its carrier-neutral data centers. Zayo provides clients with flexible, customized solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth and services.


  • Communicate and work with IT, Billing, and Tranzact Teams to track and monitor current projects
  • Provide communication and weekly updates between IT, Billing, and Tranzact Teams to Zayo CIO to allow for forward movement on current projects
  • Assist IT hiring managers with recruiting, interview scheduling, and candidate onboarding
  • Work with Finance and Human Resources to track headcount changes and headcount forecast within the IT, Billing, and Tranzact organization
  • Assist IT Operations Manager to manage current and prospective vendors, contracts, renewals, and costs
  • Compile quarterly Travel and Entertainment spend by team to review against forecasted budget
  • Plan, budget and coordinate logistics for IT events, including but not limited to, Hackathons, Sponsorships, Conferences.
  • Assist in projects as assigned and all other operational related tasks within the IT, Billing, and Tranzact organization


  • Bachelor’s degree required in Finance or other degree requiring analytical aptitude
  • Proficient in Microsoft Office Suite especially PowerPoint and Excel preferred
  • Very detail-oriented; a high degree of accuracy is required
  • Excellent communication and organization skills
  • Ability to learn, grow and adapt to change
  • Ability to manage time effectively, set priorities and meet deadlines
  • A friendly professional demeanor and ability to excel in a team oriented environment


  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave 


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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