Field Technician GA
Location: Atlanta,GA     Department: Operations
Job Number: VB-12160
TITLE: Field Technician
This position is primarily responsible for performing duties associated with hands on functions within the telecommunications industry. Technicians will install, test or turn up a variety of telecommunications equipment including SONet, TDM, DWDM, IP or Ethernet based equipment. Technician also troubleshoots and handles maintenance of various types of equipment noted.
- Perform installation and installation, commissioning, troubleshooting and handling optical transmission systems;
- Perform OTDR, Ethernet, BER and SONET acceptance testing;
- Assist the Zayo Engineering Department with network construction activities and required Fiber Engineering paperwork including but not limited to: Route forms, Splice Engineering packages, Red Lines and As Builts;
- Monitor contractor and sub-contractors performing conduit installation, cable placement and splicing;
- Provide preliminary site surveys for building entrance construction requirements and equipment space availability;
- Provide support for all contractor splicing activities. This support includes continuity testing, OTDR trace analysis and optical power meter data of fiber optic cable;
- Responsible for installation and testing of fiber optic patch cords;
- Perform cable splicing and fiber acceptance testing;
- Monitor contractor, vendor and customer co-location installations, equipment placement and testing;
- Proactively seeking and identifying potential network problems and addressing these issues before becoming service affecting events. This includes action to resolve issues identified during routine PMI’s conducted during defined timelines.
- Participate in local On Call schedule rotation work on weekends at night and holidays;
- Minimum of 3 years experience installing, testing or turning up a variety of telecommunications equipment including SONet, TDM, DWDM, and IP.
- Technician should also be proficient in the troubleshooting and maintenance of various types of equipment noted. Technician will have a strong technical, mechanical and electrical background and be familiar and proficient around all major manufacturers of Transport equipment, high voltage electrical systems, DC Power Plant as well as knowledge of critical infrastructure, ISP/OSP and all associated test systems to include Optical, Electrical and Power testing equipment associated with the Telecommunications Industry.
- Well rounded technicians will be expected to have an understanding of telecommunications standards (i.e. ITU, IEEE, NEBS) as well as possessing strong analytical, technical and customer skills while effectively multi-tasking and if needed doing so in a self reliant manner by performing the following duties personally or though subordinates supervisors and staff members.
- Ability to read and interpret documents such as OSHA/Company safety rules, MSDS, MOP’s, process and procedure documents as well as vendor documentation related to equipment owned by the company.
- Ability to write routine reports, properly fill out documentation such as site surveys and audit reports as well as effectively communicate with customers, management, peers and contractors as well as other members of the organization.
- Ability to deal with problems involving several concrete variables in standardized situations as well as possessing deductive reasoning skills utilized to improve customer experience and network performance.
- Able to work well with internal and external peers (Carrier/Vendor peers) on daily tasks and responsibilities towards a common goal, ability to resolve minor conflicts with industry peers, internal peers or customers without management intervention being necessary.
- Ability to cover various work assignments during a variety of work hours to include day and night time activities. Technician needs to also be willing to commit to long hours of work when necessary to reach company goals or objectives. Occasional, overnight travel will be required as necessary.
- Operates company vehicle in accordance with safe driving practices and will ensure routine maintenance is performed on the vehicle per defined schedule. Technician will also conduct a daily inspection of vehicle to ensure its safe operating condition.
- Full ability and willingness to pull on call duty when assigned, as dictated by the needs of the business.
Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.